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Computer Science
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Getting Help

Submit Help Ticket
Helpdesk hours: 9:00am - 4:30pm
Email: help@cs.ubc.ca
Location: ICCS 103

Accounts

Getting Accounts
Setting/Resetting Passwords
Disk Quotas & Home Directories
Windows Roaming Profiles
Home Directory Permissions
Backing Up & Restoring Files
Account Policies
Editing Profiles
End-of-term Student FAQ

AV & Video Conferencing

Using Projectors
Using Video Conferencing in Meeting Rooms
Recording Lectures or Events
Borrowing Mobile AV Equipment
Using Zoom
Using Microsoft Teams

Email

Webmail
Setting Up Email Client
Setting Up "Out of Office" Message
Forwarding Email
Filtering Email (.procmailrc)
Quarantined Mail (Spam)
Address Books & Directories
Mailing Lists
CS Mail Migration to FASmail

Calendaring

Potential Availability Calendar
Personalizing MyCS Events Calendar
UBC FASmail Calendar
Booking the CS Canopy & Banner

Computing

Backing Up & Restoring Files
Linux
Purchasing and Repairs
Undergraduate Labs
Using Handin
Using Student High Performance Computing
System Maintenance Policy

Safe Computing

Encrypting Files Policies FAQ
Encrypting Files in Microsoft Office
Encrypting Computing Devices
Personal Backup Best Practices
Password Management Best Practices
Acceptable Use Policies
Data Privacy Policies

Connecting

Connecting to the VPN
Connecting to Windows (RDP)
Connecting to Linux (SSH)
Accessing Files
Using Storage and Sharing Files (OneDrive)
Sharing Files from Your Home Directory
Transferring Files (FTP)

Printing & Copying

How to Print
Managing Print Jobs
Printer Locations
Colour & Oversize Printing
Photocopying & Scanning
Faxing

Teaching

Azure Dev Tools for Teaching
Course Accounts
Course Websites
Jekyll Course Template
Git for Teaching (Github)
Handin
PrairieLearn
Queue
Recording and Streaming
Scanning Exams
Teaching with High Performance Computing
Windows Remote Access (RemoteLabs)

Software

Managed Windows Software
Available Software at UBC
Free Terminal Emulation Software (Xmanager)
Setting up an SVN Repository
CS Slack
Adobe Acrobat

Web Services

Web Space and Hosting
Course Websites
Setting Access Restrictions - .htaccess files
Large Dataset Hosting (media.cs)
Research Group Websites
Setting up a Personal Website
Personal Website - UBC Common Look and Feel
Using MyCS Course and Chat Groups
Using MyCS for Committee Work
Writing a MyCS article/page

Lost in Space?

Space Support Ticket
Report Facility Problems

Offices & Research Labs

Seat Request Form
Visitor Request Form
Grad Office Request Form
Research Spaces
Research Space Policies
Office Renovation/Refresh Policy
Furniture Policies
Office Assignment Policies
Ergonomics & Accommodations

Meeting Rooms & Event Bookings

Booking Undergrad Lab Space
Booking a Room
Booking the Boardroom (X836)
Running Conferences & Events
Lounges & Patio
Alcohol at CS Events

Study Spaces

Drop-in Study Spaces
Project Rooms
Graduate Lounge
Undergraduate Labs

Classrooms & Labs

Classroom Bookings & Services
Undergraduate Labs
Computer Based Testing Facilities (CBTF)

Building Access

Access Control & Keys
After-hours Building Access
Snow Closures
Overnighting Policies
Access Control Roles
Facilities Access During Covid-19

Building Amenities

Bike Room
Showers
Kitchens & Lounges
Lockers & Storage
Phones
Grad Photo Locations
Couriers, Shipping & Receiving, Mail
Printer Locations
Photocopying & Scanning

Health & Safety

Preparing for Emergencies
Accident Prevention & Reporting
Bullying & Harassment
Safety & Emergencies
Ergonomics & Accommodations
Suspicious Persons
Theft & Vandalism
Health & Wellness
Working Late
Workplace Security
Medical Supply Box
COVID

Policies & Guidelines

Access Control Roles
Art & Artefacts
Ergonomic Support
Furniture Policies
Kitchens
Pets in the building
Office Assignment Policies
Office Renovation/Refresh Policy
Overnighting Policies
Research Space Policies
Undergraduate Space Policy

UNDERGRAD STUDENTS

Services

Project Rooms & the DLC
Application for Admission to CS Programs
Application for Admission to Honours and SENG
Appeals Guidelines
Appeals Form
Request for Advising
Request for Registration Assistance
Using Handin
Linux from Windows
Using Linux
End-of-term Account Expiry
Using Student High Performance Computing

Awards

Application for Student Awards
Application for Student Research Awards
Undergraduate Research Student Awards - Projects
Nomination for Student Awards

Development

Volunteer in CS

GRADUATE STUDENTS

General Information

CSGSA
Study Permits & Information for International Students
Tuition Fees

MSc Program

Program Requirements
Finding a Supervisor
Transfer Credit
Program Extension
Leave of Absence
Graduation

PhD Track within the MSc Program

Program Requirements
Finding a Supervisor
Research Proficiency Exam
Leave of Absence

PhD Program

Program Requirements
PhD Supervisory Committee
Research Proficiency Exam
Annual Progress Report
Thesis Proposal
Candidacy Extension
Program Extension
Leave of Absence
Graduation

Research Papers

Repository for Reports & Papers
Guidelines for Thesis & Report Publishing

Information for New Graduate Students

Resources for students
FAQ for new students
International Student Guide

Graduate Courses

Course Project Guidelines
Grade Policy
Winter Term 1
Winter Term 2

Reimbursement & Claim Forms

Reimbursements
G&PS Graduate Student Travel Fund

Graduate Student Support

CS Support Policy & Breakdown
GTA Online Application
Awards

Managing your Program

Tips on How to Write a Thesis
Tips on how to finish your program
Grievance Procedures
UBC Policy & Standard of Conduct

Community & Development

Career Planning & Resources
Resources & Links